I'd recommend others to not automatically create CD's where the promotional rate has disclaimers like the one I described above. BBB Business Profiles generally cover a three-year reporting period. Hours would range from different departments but the hours of the credit union is typically from 8am-6pm Monday to Friday, some departments work Saturdays from 9am-2pm. The only thing I could say that I didnt like was the pay was low. No! So anyways, we called again and again, countless hours on hold just to be told that I have to get it! We’ll guide you through the process. Any fees are explained and reasonable, transaction are quick and easy, and the customer service is very responsive and helpful. I chatted with someone online. ONE ON MONDAY, AGAIN ON FRIDAY. Customer for 7 years, never had a problem until my bank card was skimmed. Also you can't change beneficiaries on each CD. I highly recommend my credit union for checking accounts to anyone qualified to join. Location of This Business500 Prince Georges Blvd, Upper Marlboro, MD 20774-8732, Need to file a complaint? If you want to stay in the same job for your career then this is the place for you. I followed up twice within the 30 days. We called to get the title sent to our local DMV for registration, address and number given to them. With all the identity theft going on, its really obnoxious to expect an applicant to provide that. Just put the money in a regular share account, verify that the promotional rates still exist, and then have them transfer the money into a new CD. (I have other words I prefer to use) This credit union has been a PAIN to work with. Needless to say I have no access to a fax machine and it’s costing me time and money for them to (hopefully) remove this credit pull so my credit can repair appropriately. Training is offered and encouraged. WHAT THE HAY KIND OF BUSINESS REFUSES TO MAKE 1 PHONE CALL TO RESOLVE AN ISSUE THEY CREATED? Two days later, their response: "You have to physically mail us a notarized copy of your social security card. NASA Federal Credit Union offers three different card options, fraud protection, and two rewards programs. Other banks wanted me to deposit at least $500 to open an account. If you want to go to different departments then be prepared to take a pay cut. Copyright (2020) LendingTree, LLC | All rights reserved. You can add someone and it will split the total but not different ones for different CD's. That translates to lousy customer service when you most need it. I called her back and she wanted to help me set up my account and she told me it would not be free. ALL IT WOULD HAVE TAKEN TO ADDRESS MY LATEST ISSUE WAS ONE PHONE CALL THAT I WAS REPEATEDLY TOLD THEY WERE NOT ALLOWED TO MAKE. I made an error with my checking account at one point, and after a quick phone call, they offered to refund a fee I was charged from my own error. My bank sent me a call and an email to make sure things were alright, since I never had this problem before, and they thought maybe my information had been stolen. It turns out that the person that sent me the check had a very sophisticated scheme where the check took a little longer than normal. Let job seekers know what it's like to work at your company. I left due to my mom's sick health and I learned later that five other people I have worked with have also left due to career advancements, stress, and work hours. . I have a checking and a saving accounts with another bank. Great Employees, Terrible Revolving Door Management, Member Service Representative- Call Center. You can take two five minute breaks or one ten minute break and 30-minute lunch. Be aware, they will do a HARD credit pull on you BEFORE you complete an application. They are very direct and to the point, unlike some banks that try to sugar coat everything. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. How can they have a 24 hour phone number that let's you listen to a voicemail and then HANGS UP!!??? A $5.00 funding to open the membership was completed in the form of an ACH pull from my local credit union. Although they approved your application, they start calling you and wanting more information.
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